CBMS Contract Manager

Full Job Description

This position is open to current Colorado residents only.

The Colorado Benefits Eligibility and Enrollment Systems (CoBEES) team manages the technology that is used to deliver human services programs for the people of Colorado, including food, cash, and medical assistance.

This includes the Colorado Benefits Management System (CBMS) for benefits case processing and management, PEAK (the public-facing application people use to sign up for benefits), and products under the Joint Agency Interoperability (JAI) program.

CoBEES and its associated systems are led by the Chief Product Officer and overseen by the Colorado Department of Human Services (CDHS), Colorado Department of Health Care Policy and Financing (HCPF), and the Governor’s Office of Information Technology (OIT).

Requirements

This position is responsible for planning, negotiating, implementing, monitoring, and managing procurements, contracts, amendments, and/or interagency agreements for CoBEES to ensure effective delivery of goods and services, and ensures the financial stewardship of contract financials.

This includes monitoring contract compliance and/or contract financial performance to verify contract terms, services to be provided, payment schedules, and contract and/or payment process; administering contract compliance and performance requirements; evaluating overall vendor performance; researching and compiling competitive pricing comparisons; and analyzing data and preparing reports and recommendations.

Summary of Job Duties:

• Provide expertise in the development, negotiation, and implementation of procurements and contracts for CBMS, ensuring cost-effective delivery of high quality products and services.

• Provide day-to-day management and monitoring of CBMS IT contracts to determine contractual compliance regarding Service Level Agreements (SLAs) and product delivery.

• Serve as primary contract liaison with CBMS partner vendors, supporting both CDHS and HCPF in conversations with vendors to achieve contract goals.

• Evaluate vendor performance and develop and implement corrective action plans for contracts not performing to agreed upon Service Level Agreement Standards.

• Ensures all contracts and processes comply with state and federal policies and regulations, including compliance with state and federal funding requirements and expenditure reporting.

• Prepare dashboard financial summaries on the financial budget plan-against-actuals for all CBMS vendor partner contracts.

• Develop and draft contract amendments and facilitate approvals from state and federal partners.

• Manage the contract solicitation process to source, select, and secure CBMS vendors.

• Recommend and implement improvements to procurement and contract management processes to increase effectiveness and efficiency.

Qualifications

Minimum Qualifications:

Years of Experience:

Seven (7) years of professional experience in contracting or procurement, which included monitoring and ensuring contractor performance and compliance, drafting solicitations, vendor selection, strategic sourcing, contract writing, management, and/or negotiation.

OR

Education and Experience:

A combination of related education: graduation from an accredited college or university with a bachelor's degree in Accounting, Finance, Business Management, Business Administration, or a closely related field of study and experience in contracting or procurement, which included monitoring and ensuring contractor performance and compliance, drafting solicitations, vendor selection, strategic sourcing, contract writing, management, and/or negotiation totally seven (7) years.

Preferred Qualifications:

• Experience with complex, multi-vendor procurement processes and contracting procedures, especially in government organizations.
• Experience managing, monitoring, and ensuring compliance with technology contracts and vendors.
• Experience in managing federal funding and the reporting necessary to suport the ue of those funds.
• Experience with the state budget process.
• Experience with agile methodologies.

Conditions of Employment:

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

• Standard Background ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license)

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
  1. Disclose that information on the application
  2. Provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position.
  3. Provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications.

Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. Your Work Experience/Job Duties Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions, as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Additional Information

The Assessment Process

For additional recruiting questions, please contact jessica.stroman@state.co.us.

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS).

Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve.

We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

EEO Statement

The State of Colorado is an equal opportunity employer.

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of all backgrounds and abilities.

The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.