Summary
This job is for a lead cashier at the Treasurer's Office in Leesburg, Virginia, where you'll handle tax payments, manage cash drawers, and provide customer service to residents and businesses about taxes and county services.
You'll also oversee daily operations and step in for managerial tasks when needed.
It's a good fit for someone organized, detail-oriented, and experienced in customer-facing roles with cash handling, especially if you're bilingual in Spanish and English.
Key Requirements
- High School diploma or equivalent
- Three years of related experience, including cash handling
- Experience using integrated cashiering systems and balancing cash drawers
- Knowledge of tax payment processing, verifying revenues, and responding to tax-related inquiries
- Excellent customer service skills for handling complex situations
- Strong multitasking, communication, organization, and attention to detail
- Bilingual Spanish/English preferred
- Ability to work mandatory overtime during tax deadlines
Full Job Description
The Treasurer is a locally-elected constitutional officer whose duties are mandated by the Code of Virginia and local ordinances. The Treasurer is elected at-large for a four-year term and provides direct service to all Loudoun residents and businesses. The principal functions of the Treasurer’s Office include billing and collecting taxes for real and personal property, business licenses, and other services as specified by the Code of Virginia and local ordinances; acting as primary depository of revenue for all County agencies, including Loudoun County Public Schools (LCPS); investing and safeguarding County funds; reconciling County funds to bank and investment accounts; and providing outstanding customer service to taxpayers, County staff, and LCPS staff.
Requirements
At the Loudoun County’s Treasurer’s Office, our mission is to serve the citizens of Loudoun County by educating and disseminating information in a courteous and efficient manner. The Loudoun County Treasurer’s Office is seeking highly qualified applicants for a Cashier II to work as a front counter Lead Cashier in the Leesburg Treasurer’s Office.
The successful candidate will have experience using an integrated cashiering system, balancing a cash drawer, operating standard office machines and computer systems. They will also be required to demonstrate knowledge of customary cashiering operations to include verifying, receiving, and processing tax payments, collecting departmental revenues and responding to questions regarding tax bills, tax rates, tax payment deadlines and other general County governmental information. Additional duties include overseeing the day-to-day cashiering, operations and services, performing administrative duties as assigned, and completing assigned managerial responsibilities in the manager's absence.
The incumbent will have a proven record of providing excellent customer service to complex situations to internal and external customers, possess excellent multi-tasking and communications skills, have a team-oriented approach, and be highly organized with strong attention to detail.
Hiring salary will be commensurate with experience.
Qualifications
Any combination of education and experience equivalent to a High School diploma and three (3) years of related experience, including cash handling is required. Bilingual Spanish/English preferred.
Additional Information
Employment is contingent upon satisfactory completion of a criminal background and credit check. Normal working hours are Monday through Friday from 8:30AM to 5:00PM with mandatory overtime during tax deadlines.