Case Worker I-61008832

Full Job Description

Careers at DPH: Work that makes a difference!

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Administrative/Clinic Duties:

* Plans, coordinates and/or performs support service activities for the TB Program and assists in preparation of contact investigation supplies and documents.

* Presents to the site where the TBRN requests in order to assist with clinic or other assigned duties.

Assures the TB clinic is prepared for patient care with supplies and records available on a day to day basis.

Enters TB client(s) data and appointments into electronic systems and program specific data tool(s); TB contact(s) data entry per policy, program specific tool(s) and SCION; Management of paper records per policy; Schedule appointments as requested be TBRN.

Sends client letters as designated.

* Coordinates with internal and external providers with records requests/correspondence. Assures TBRN(s) receive reports/records.

Assists the TBRN and/or Unit Manager with generation of information /data required for reports; Performs surveillance activities upon request of TBRN, TBUM and/or Tuberculosis Central Office (TBCO).

* Maintains records and reports in accordance with agency standards including documentation in the patient record EHR, Personnel Cost Accounting System (PCAS), South Carolina Enterprise Information System (SCEIS), weekly reports, etc.

Participates in Continuous Quality Improvement (CQI) activities such as record reviews, team meetings, etc.; Maintains up-to-date agency trainings, and Unlicensed Assistive Personnel (UAP) and phlebotomy competencies per policy.

Patient Care:

* Assists with coordination of Video Directly Observed Therapy (VDOT) for treatment of tuberculosis infection and/or disease as delegated by the TBRN. Can be in the clinic setting or in the community.

Notifies designated TBRN if the client(s) misses a scheduled visit for Directly Observed Therapy (DOT)/ Video Directly Observed Therapy (VDOT) or misses other scheduled clinic visits.

* Utilizes incentives and enablers to assist with adherence. Provides groceries and transportation with Tuberculosis Program Manager (TBPM) approval.

* Perform phlebotomy to collect ordered blood specimens for program surveillance and follow-up activities as directed by the TBRN.

Emergency Response:

* Assists with DPH Shelter operations.

Requirements

State Minimum Requirements: A high school diploma and related experience. A bachelor’s degree may be substituted for the required related experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Qualifications

Bilingual (Spanish/English) helpful. Phlebotomy experience. Two (2) years of administrative and/or medical office experience. TB medical experience. Experience with Electronic Health Record (EHR); technology databases, applications, and record-keeping.

Additional Information

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

IMMUNIZATION: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.

The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.