Building Coordinator - Travis County Civil and Family Courts

Full Job Description

Performs professional planning work, including planning, developing and implementing highly advanced complex projects and programs with broad scope.

Serves as the primary point of contact for building operations, tenant and visitor experience, and facility coordination.

Manages daily operational issues, coordinates vendor and maintenance activities, assists with event and space inquiries, and responds to building-related concerns in collaboration with Facilities Management department and service providers.

DISTINGUISHING CHARACTERISTICS:

This is the second in a series of three planner-related job classifications within the Planning and Research job family.

This classification is distinguished by that the incumbents typically have increased responsibility for planning, developing and implementing highly advanced complex projects, operational management, and serving as project manager, and may make final decisions within areas of responsibility.

This position requires strong communication, organizational, and problem-solving skills, and may require flexible work hours to support building needs.

Requirements

• Serves as the primary liaison between building occupants, FMD, vendors, and contractors for building maintenance and operations issues. Acts as the main point of contact for tours, space inquiries, and group visits.
• Serves as project manager and oversees major projects. Evaluates and coordinates projects and programs. Monitors project and program issues, and reviews plans and strategies for future project and program planning requirements.
• Monitors building condition and ensures that all spaces are functional, safe, and well maintained.
• Works with Building Manager in managing vendor relationships, contracts, and preventative maintenance schedules, and coordinates responses to building-related concerns.
• Participates in safety and emergency preparedness, ensuring procedures are up-to-date and communicated with occupants.

Manages highly advanced and complex projects and programs with broad scope, and major political, public health, safety, or welfare, transportation, parks, land development and the environment, community development, community health and/or strategic plan impact.

Maintains responsibility for administration and recommendations for the complex research, rules, directives, policies and procedures, planning issues, operations, related budget issues and efficient methods, plans and designs.

Oversees the analysis, operational issues, development and integration.

• Interprets and applies planning standards, principles, policies and procedures, practices, codes, Federal, State and Local applicable laws, codes, rules and regulations.
• Maintains records of maintenance activities, building usage, and vendor performance.
• Prepares and produces written summarizes, documents, and statistical and other reports to include conclusion and recommendations. Coordinates the development of and conducts presentations of complex analysis results before the public, Elected Officials and Commissioners Court.

Interacts by working in partnership, on a regular basis, with community representatives or groups, departments, and outside agencies to obtain information, assessments, identify needs, and determine and ensure effectiveness and consistency of planning and meeting expectations.

Ensures project phases are implemented according to timelines.

Serves as liaison to various working groups, offices, governmental agencies and other departments. Applies skill and understanding to provide advice and problem solving assistance.

Answers questions regarding projects and program goals and policy interpretation. Responds to difficult inquires and complaints.

• Uses complex computer applications and management information systems.
• Performs other job-related duties as assigned to support overall building operations and customer service

Qualifications

Education and Experience:
Bachelor's degree in Planning, Engineering, Landscape Architecture, Geography, Public Policy/Administration, Government, Criminal Justice, Sociology, Business Administration or a directly related field AND six (6) years increasingly responsible experience with strategic planning, planning, research, project management, policy research and program development, including one (1) year of supervisory experience;

OR,

Master's degree in Planning, Engineering, Landscape Architecture, Geography, Public Policy/Administration, Government, Criminal Justice, Sociology, Business Administration or a directly related field AND four (4) years increasingly responsible experience strategic planning, planning, research, project management, policy research and program development, including one (1) year of supervisory experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
None required.

Preferred:
Certification by the American Institute of Planners.

Knowledge, Skills, and Abilities:

Knowledge of:

• Supervisory principles, practices and techniques.
• Public Administration and governmental agencies.
• Legislative process.
• Principles and techniques of planning.
• Modern planning research methods, data collection and analysis.
• Issues pertaining to area of assignment.
• Strategic planning techniques.
• Federal, State, Local and County applicable laws, rules, regulations and guidelines.
• Sources of information, current literature, and recent developments.
• Administrative and related business principles.
• Computer equipment to include word processing, spreadsheets, databases, statistical packages, presentation/ graphics and related software applications.
• Business letter writing, grammar and punctuation, and report preparation.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Developing short-range and long-range comprehensive plans in development of innovative solutions.
• Program planning, developing and implementing.
• Statistical analysis and policy research.
• Analyzing and evaluating data, policies and technical issues.
• Setting up systems for conducting analysis and compiling for reports.
• Coordinating the development and making presentations.
• Coordinating work of others.
• Conducting interviews and group meetings.
• Both verbal and written communication.

Ability to:

• Initiate and develop projects and programs.
• Apply knowledge to data, policy, and process analysis.
• Reach sound conclusions and make recommendations.
• Manage time well and perform multiple tasks, and organize diverse activities.
• Formulate broad perspectives.
• Interpreting planning and program objectives to groups and public.
• Bring together several viewpoints into a balanced position.
• Compile data and to write clear and comprehensive reports.
• Maintenance of appropriate records.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public.

Additional Information

Physical requirements include the ability to lift/carry up to 5–20 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, occasional indoor/outdoor activities, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday-Friday.
Location: Civil and Family Courts Facility (CFCF), 1700 Guadalupe Street, Austin, Texas
Department: Civil Courts
Criminal, Driving, Education, and Employment Background Checks Required.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.