Biomedical Equipment Support Specialist (Information Systems)

Full Job Description

VA Portland Health Care System is a Complexity Level 1a Facility and provides extensive primary, secondary, tertiary, and quaternary care in outpatient, inpatient, residential, and community settings.

VAPORHCS is a multi-site medical system that includes a major medical facility in Portland, Oregon, outpatient and residential facilities in Vancouver, Washington, and 10 Community Based Outpatient Clinics.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education, Experience, or Certification.

(1) Associates or higher degree in the biomedical technology or biomedical engineering field; OR (2) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR (3) Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR (4) Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR (5) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR (6) Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR (7) Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM).

Continuous maintenance of certification is not required throughout VHA employment. Grandfathering Provision.

Employees in VHA in this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard are considered to have met all qualification requirements for the grade and assignment held including positive education and certification.

Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. English Language Proficiency.

Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).

Grade Determinations: In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade levels specified.

Biomedical Equipment Support Specialist (Information Systems), GS-12. (1) Experience. One year of creditable experience equivalent to the next lower grade. (2) Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.

(b) Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.

(c) Skill in maintaining computer and server based medical equipment, databases, and software.

(d) Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems (e) Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.

(f) Ability to apply information security tools including virus protection, software updates, and operating system patches.

(g) Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-12 to GS-12. Major Duties:

The duties of this position include but are not limited to the following: Serves as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within a Healthcare Technology Management (HTM) department at a VA facility.

Works in support of the medical equipment management program.

In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.

Manages and maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.

Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.

Manages hardware components of virtual servers, physical servers, and medical workstations. Facilitates operating system updates, upgrades, and virus protection.

Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.

Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.

Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.

Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.

Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems.

Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.

Monitors cybersecurity metrics, and initiates corrective action to address deficiencies. Complies with the facility's medical device protection program.

Ensures networked medical equipment and clinical systems are inventoried in the appropriate database. Serves as a subject matter expert on assigned committees, projects, and workgroups.

Manages the lifecycle of medical equipment and clinical systems. Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.

Performs incoming inspections and planned maintenance on medical equipment and clinical systems. Documents all work in the Computerized Maintenance Management System (CMMS).

Utilizes test equipment in accordance with manufacturer instructions. Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.

Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. Serves as a Contracting Officer's Representative (COR) and/or purchase card holder.

Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.

Complies with applicable standards, policies, procedures, and regulatory requirements. Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.

Maintains and enhances knowledge in technological advancements through professional development and technical training.

Work Schedule: Monday-Friday 7:00am-3:30pm Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized