Bilingual Unemployment Compensation Claims Intake Interviewer - Scranton (Spanish-English)
Commonwealth of Pennsylvania
RecentPosted Jan 16
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Posted: January 22, 2026 (2 days ago)
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Bilingual Labor Law Investigator - Spanish
Commonwealth of Pennsylvania
Department of Labor & Industry
Location
Pennsylvania, 17120
Salary
$51,971 - $79,062
per year
Type
Full Time
More Other jobs →Closes
February 6, 2026
Job Description
Summary
This job involves investigating workplace complaints to protect workers' rights in Pennsylvania, including interviewing people, gathering evidence, and checking businesses for violations of labor laws.
You'll work from home but need to be based in the Philadelphia area and speak Spanish fluently to help diverse communities.
It's a great fit for someone with investigative experience who enjoys teamwork, detailed record-keeping, and ensuring fair treatment for employees.
Key Requirements
- Fluency in speaking and writing Spanish
- Two years of technical investigative or construction/trades experience plus an associate's degree in a related field, or one year of such experience plus a bachelor's degree, or equivalent combination
- Ability to live in or relocate to the Philadelphia district area (Chester, Delaware, Montgomery, or Philadelphia counties) by hire date, with no relocation expenses covered
- Possession of federally compliant ID (e.g., U.S. Passport, REAL ID, or Military ID)
- Strong written and verbal communication skills, including conducting interviews and preparing case narratives
- Teamwork and ability to coordinate with supervisors on investigations
- Adherence to professional ethics, discretion, and a solid work ethic
Full Job Description
Are you interested in starting a new and exciting chapter in your career where you have the ability to help ensure Pennsylvania workers’ rights are protected? If so, take the next step with the Department of Labor & Industry as a Bilingual Labor Law Investigator in the Bureau of Labor Law Compliance, Philadelphia Regional Office. This position gives you the opportunity to provide employees and employers with information regarding state employment laws and conduct investigations to ensure fair labor standards in the workplace. Take advantage of this enriching career path and expand upon your investigative skill set!
Requirements
As a Labor Law Investigator, you will be tasked with screening complaints, collecting physical evidence and eye witness accounts, conducting detailed interviews, and inspecting businesses or projects for potential violations.
You will also be responsible for coordinating with your supervisor regarding the status of each investigation, preparing case narratives, and maintaining timely, detailed work notes of each case’s progress.
As an Investigator, the decisions you make in collaboration with your supervisor will determine the course of each investigation including when to have administrative conferences, visit an establishment, or recommend a case be taken to court.
Teamwork and effective communication skills are essential for effectively executing the responsibilities in this role.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, home headquartered
- Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
- This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of technical investigative or construction and trades experience and an associate's degree in a field related to investigative or construction and trades work; or
- One year of technical investigative or construction and trades experience and a bachelor’s degree ;or
- An equivalent combination of experience and training.
Additional Requirements:
- You must be able to fluently speak and write in Spanish.
- You must possess and maintain federally compliant identification such as a U.S. Passport, REAL ID, or Military ID. Proof of possession will be needed at the time of a conditional offer of employment.
- You must live in or be willing to move to the geographic region the Philadelphia District Office covers by date of hire. Expenses will not be paid. Counties include: Chester, Delaware, Montgomery, and Philadelphia.
- You must demonstrate ability to adhere to the values and ethics of the Department of Labor & Industry.
- You must demonstrate ability to work with professionalism, discretion, and good work ethic.
- You must have solid written and verbal communication skills.
- You must show initiative and problem solving skills.
- You must be able to perform essential job functions.
Preferred Qualifications (not required):
- Experience in conducting investigations or working in construction and trades, business management, financial services, accounting, or conflict resolution
- An associate's degree or greater, in a field related to investigative work in construction and trades, business management, financial services, accounting, or conflict resolution
- Experience enforcing labor standards or labor and employment laws
- Experience testifying at administrative or court hearings
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.
Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.
Check your resume before applying to catch common mistakes