Assistant Director of HR IT Services

Full Job Description

To apply, please go to: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=38924

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive.

Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you’ll have a direct impact on shaping the future of higher education.

In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President.

While not a part of any one campus, we are proud to serve in the centralized office for the University system.

Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue.

If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey.

Learn more about CU System Administration.

Position Summary:

University Information Services (UIS) provides technical services and enterprise applications to the University of Colorado’s (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise, and the development of enterprise applications responsible for supporting CU’s students, faculty, staff, and others. The Assistant Director of HR IT Services serves as the PeopleSoft HR Systems Product Owner and is responsible for maximizing the value, performance, and stability of the organization’s PeopleSoft Human Capital Management system. This role owns the functional vision and roadmap for PeopleSoft HCM and its connected applications, ensuring alignment with HR strategy, operational requirements, and enterprise technology standards. This position collaborates with Campus Stakeholder groups, Chief Human Resource Officers, Employee Services Leadership and Staff, and other module Application Managers to align institutional business requirements with functional capabilities within the HCM system. The Assistant Director will have responsibility for projects, functions, and processes within PeopleSoft HCM. This position may recommend strategy and provide professional support to the Director of HR IT Services and may have the authority to act on the Director's behalf. A key contributing value of this role is to help resolve unforeseen obstacles and issues involving people and technology. This position reports to the Director of HR IT Services and is exempt from the State of Colorado Classified Staff system.

Where You Will Work:

This role is eligible to work remotely within Colorado.

Requirements

Duties and Responsibilities:

Primary Responsibilities:

• Responsible for product vision and strategy for the PeopleSoft HCM platform, including Core HR, Position Management, Benefits, Payroll, Time & Labor, HR/GL, and other deployed modules.
• Dotted line for Solutions Team Managers across the team, serving as a consultant and mentor on product design and managing initiatives.
• Acts as most senior member of the team and will be called to act on behalf of Director of HR IT Services for operational and personnel activities.
• Participate and represent HCM Systems within UIS Assistant Director layer by attending Assistant Director meetings and participate in a leadership role for decision making alongside Director of HR IT Services.
• Meet at least weekly with other product managers on the team to guide prioritization of work, aligning overall team priorities and balancing resources.
• Work closely with Employee Services personnel and Campus Leads to ensure the system is subscribing to upcoming maintenance requirements, regulatory updates, PUM application releases, and setting the vision for the application roadmap.
• Manage medium-to-large-sized projects and initiatives with cross-functional and technical teams (i.e. open enrollment, PeopleTools upgrades, PUM Catchup activities).
• Perform system analysis, program specification, systems development, and support during planned and unplanned maintenance windows.
• Lead process improvement for HR IT Services Team.
• Work with technical staff to develop coding/configuration guidelines, governance, and project documentation.
• Influence key technical decisions such as standards, policies, and environment selection, architecture and data flows.
• Work with UIS technical development staff to ensure business requirements and user stories are consumable by the technical development team.
• Work with key stakeholders and Employee Services staff to address any new regulatory requirements that must be managed and implemented.

Secondary Responsibilities:

• Follow all change & release procedures and participate in change management at the System and Campus layer.
• Facilitate and participate in meetings with key stakeholders alongside Employee Services staff to develop project scope, requirements, and documents for technical development.
• Participate in the Higher Education community and with other Higher Education institutions to share knowledge and ensure CU is subscribing to industry trends and best practices.
• Ensure cross-training of all business processes and functional setup of the module is dispersed to the HR IT Services Team, Employee Services, and UIS Technical staff through proper documentation and communication to establish and meet agreed upon service level agreements.
• Oversee cross-module functionality
• Accountable for all vendor management needs of the application.
• Responsible for designing complicated custom applications and interfaces.

Applications/Services/Tools

Applications Managed:

• PeopleSoft HCM

Tools Utilized:

• MS Office Professional Plus, Visio, Skype, Snagit, Snipping Tool, Oracle PeopleSoft Application Designer, PeopleSoft HCM, Beyond Compare, UltraEdit, Cherwell, TeamDynamix, Phire, Toad, SQL Developer, SharePoint, Zoom, Trello, Notepad++, WinSCP

Qualifications

Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education or equivalent professional experience.
• Five (5) years’ experience to include the following:
  • Working within a PeopleSoft application
  • Mining data using a tool such as PS Query, TOAD, or SQL Developer
  • Utilizing PeopleSoft Query
• Three (3) years’ experience to include the following:
  • Managing projects, services, or processes within a department with proven ability to execute decisions using strategic and tactical skill sets
  • Working closely and effectively with a diverse group of administrators through projects and operations
  • Supporting multiple applications
• Two (2) years’ experience to include the following:
  • PeopleSoft upgrades and PUM/Selective adoption cycles
  • Testing software
  • Writing test plans

Preferred Qualifications:

• Experience using PeopleTools Testing Framework (PTF)
• Experience with PeopleTools version 8.61+
• Experience with PeopleSoft HCM application version 9.2
• Experience with PeopleTools configuration; Approval Workflow Engine, Templates, Profile Management, Related Content, etc.
• Previous experience with higher education business processes
• Vendor management
• Experience managing, mentoring, training personnel

Knowledge, Skills, and Abilities:

• Knowledge and full understanding of software development lifecycle (SDLC).
• Knowledge and full understanding of software testing methodologies and best practices.
• Knowledge of project management lifecycle.
• Strong customer service skills.
• Ability to multi-task several projects and day to day activities while maintaining personal effectiveness.
• Ability to effect and influence change through a collaborative and inclusive style.
• Strong problem-solving skills and effective communication, along with the ability to work independently, as well as cross-functionally
• Ability to travel between campuses within the state of Colorado.

Additional Information

How to Apply:

For full consideration, please attach the following as separate documents to your application at https://cu.taleo.net/careersection/2/jobdetail.ftl?job=38924:

1. A cover letter identifying the job specific minimum qualifications you possess
2. A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Benefits:

With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)