CHILD AND YOUTH PROGRAM ASSISTANT (ALL LEVELS)
Air Mobility Command
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Posted: January 30, 2026 (1 day ago)
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Assistant Child Advocate - Program Coordinator II - 60006940
State of South Carolina
Department of Children's Advocacy
Location
South Carolina, 29210
Salary
$52,100 - $88,600
per year
Type
Closes
February 10, 2026More State jobs →
Job Description
Summary
This job involves handling reports of serious incidents like deaths or assaults affecting children in state care, by reviewing them, deciding if they need investigation, and following up to ensure kids are safe.
The role requires working closely with various government agencies and maintaining strict privacy rules while communicating professionally.
It's a good fit for someone detail-oriented with experience in child welfare or investigations who can handle sensitive situations calmly.
Key Requirements
- Experience in child welfare, investigations, or related fields
- Strong knowledge of state and federal confidentiality laws
- Ability to conduct sensitive investigations independently and collaboratively
- Excellent communication skills for interacting with youth, staff, and agencies
- Proficiency in record-keeping, time management, and database documentation
- Sensitivity to critical incidents involving children, such as deaths or assaults
- Commitment to avoiding conflicts of interest and providing professional customer service
Full Job Description
This is an internal positing; only current employees with be considered:
Responsibilities of the Assistant Child Advocate:
Under direction of the Critical Investigations Team Lead and pursuant to Agency's investigative policy and procedures, employee performs intake and investigative functions regarding Critical Incident Notifications which are submitted by the Department of Disabilities and Special Needs, Department of Health and Environmental Control, Department of Health and Human Services, Department of Juvenile Justice, Department of Mental Health, Department of Social Services, John de la Howe, School of the Deaf and Blind, and Wil Lou Gray Opportunity School in an effort to ensure that children under the care of a state agency, particularly children served by the child welfare or juvenile justice systems, receive timely, safe and effective services and to safeguard the health, safety and well-being of all children receiving services.
The Assistant Child Advocate will receive critical incident notifications, communicate with the Critical Investigations Unit Director or designee regarding whether to catalogue the CIN or to investigate the report; maintain records regarding all CINs and monitor investigations. Investigations will be conducted pursuant to statute and the Agency’s investigative policy and procedure. ACA will be required to strictly adhere to state and federal laws regarding confidentiality. The ACA will frequently communicate with youth and government office and agency staff and must possess the knowledge, skills and ability to conduct investigations, identify relevant issues, manage time and tasks, document pertinent information in the Agency’s database, maintain records, and effectively communicate in a professional and courteous manner. The ACA will be responsible for avoiding a conflict of interest and exhibiting excellent customer service.
The Assistant Child Advocate will receive critical incident notifications, communicate with the Critical Investigations Unit Director or designee regarding whether to catalogue the CIN or to investigate the report; maintain records regarding all CINs and monitor investigations. Investigations will be conducted pursuant to statute and the Agency’s investigative policy and procedure. ACA will be required to strictly adhere to state and federal laws regarding confidentiality. The ACA will frequently communicate with youth and government office and agency staff and must possess the knowledge, skills and ability to conduct investigations, identify relevant issues, manage time and tasks, document pertinent information in the Agency’s database, maintain records, and effectively communicate in a professional and courteous manner. The ACA will be responsible for avoiding a conflict of interest and exhibiting excellent customer service.
Under direct supervision by the Critical Investigations Team Lead, the employee will be responsible for accepting, cataloging, monitoring, and investigating CINs submitted from Department of Disabilities and Special Needs, Department of Health and Environmental Control, Department of Health and Human Services, Department of Juvenile Justice, Department of Mental Health, Department of Social Services, John de la Howe, School of the Deaf and Blind, and Wil Lou Gray Opportunity School. Employee will be guided by state laws and the Agency's intake and investigative policy and procedure and must be capable of working independently and collaboratively with other people and agencies in a respectful and professional manner. This position is responsible for the investigation of critical incidents, which are deaths, near deaths, sexual assaults, attempted sexual assaults, and the substantial risk thereof and requires high level of sensitivity, confidentiality, and in-depth analysis.
- Answer and receive electronic Critical Incident Notifications submitted by Department of Disabilities and Special Needs, Department of Health and Environmental Control, Department of Health and Human Services, Department of Juvenile Justice, Department of Mental Health, Department of Social Services, John de la Howe, School of the Deaf and Blind, and Wil Lou Gray Opportunity School.
- Review, track, monitor and/or investigate CINs submitted to DCA from Department of Disabilities and Special Needs, Department of Health and Environmental Control, Department of Health and Human Services, Department of Juvenile Justice, Department of Mental Health, Department of Social Services, John de la Howe, School of the Deaf and Blind, and Wil Lou Gray Opportunity School.
- Effectively communicate and interact with state agencies, children served, DCA staff, and external staff to fulfill the mission of DCA and to represent DCA in a professional manner.
- Participate in training and development opportunities to enhance the delivery of services by the System Improvement Division; strictly adhere to all agency and division policies and applicable state and federal laws, including but not limited to confidentiality, mandatory reporting, job functions, and other operational requirements; and consistently engage in best practices related to intakes and investigations.
- Performs other related duties as required or directed.
Requirements
- Bachelor's Degree and professional experience with child welfare and/or investigations.
- Position may require overnight travel.
- Position may require employee to work evenings and weekends.
- Position requires routine driver duties.
- Position requires frequent stooping and/or bending.
- Position requires essential declaration.
- Position may be required to report to work during emergency situations.
- This job will require travel throughout the state.
- The applicant must possess a valid South Carolina driver’s license and reliable vehicle and must be able to drive independently throughout the state.
Qualifications
Professional/Post Graduate Degree. Demonstrated knowledge of law and policy regarding child-serving agencies' procedures and experience with conducting investigations.
Additional Information
The SC Department of Children's Advocacy is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.
Please complete the state application to include all current and previous work history and education.
A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The SC Department of Children's Advocacy offers an exceptional benefits package for full time (FTE) employees:
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices*
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
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