Assistant Branch Manager

Full Job Description

Loudoun County Public Library (LCPL) builds community by promoting the joy of reading and learning. Serving as the civic center of the community, LCPL provides free and equal access to a full variety of library resources and innovative technologies to enhance the quality of life and meet the informational, educational, and cultural interests of the entire community.

Requirements

Loudoun County Public Library (LCPL) is seeking collaborative, energetic, and community oriented leaders for the position of Assistant Branch Manager at Rust Library in Leesburg, VA. This role serves as the second person in charge of the branch and plays a vital leadership role in supporting daily operations, service quality, and staff development.

The Assistant Branch Manager directly oversees the Circulation Department, including supervision, scheduling, training, and performance evaluation of Circulation staff. This position also serves as the person in charge of Passport Services, managing daily passport operations, ensuring compliance with federal acceptance standards, and coordinating staffing and workflow for Rust Library’s passport program.

In addition, the Assistant Branch Manager provides oversight and support across public service areas, coordinates cross department scheduling, delivers customer service training, and ensures a high standard of public service for library users of all ages.

LCPL’s new Mission, Vision, and Values form the foundation of this work:

Mission: Loudoun County Public Library inspires, informs, innovates, and welcomes all.
Vision: Loudoun County Public Library builds community and celebrates the joy of reading and learning.
Values: We serve the community with respect and expertise. We celebrate learning and curiosity. We embrace creativity and teamwork.

The ideal candidate demonstrates a passion for exceptional public service, a commitment to community engagement, and a dedication to fostering a positive, inclusive, and high performing team environment.

The successful candidate will:

• Foster a positive, collaborative team whose work is essential to the library’s mission.
• Demonstrate excellent communication, interpersonal, and public service skills.
• Supervise Circulation staff and oversee daily operations of the Circulation Department.
• Serve as the lead staff member overseeing Passport Services, including operational management and compliance oversight.
• Coordinate cross department schedules and ensure consistent, high quality customer service.
• Model and promote LCPL’s Mission, Vision, and Values through leadership and decision making.
• Stay informed about emerging library trends, technologies, and best practices.
• Demonstrate strong organizational, technology, and multitasking skills.

Additional Information:

Rust Library is LCPL’s only passport acceptance facility. The Assistant Branch Manager is responsible for ensuring daily operational excellence for the passport program in addition to other supervisory and operational duties.

LCPL provides services seven (7) days per week. Work schedule will vary and will include evenings, weekends, and holidays as assigned. Work location is subject to change based on operational needs.

Hiring salary is commensurate with experience.

Qualifications

A combination of education and experience equivalent to a master’s degree; two (2) years of supervisory experience and experience in operations and/or administration are required.

A master’s degree in library science (MLS/MLIS) from an ALA accredited program is preferred; previous work experience in a library setting is preferred; a thorough knowledge and understanding of trends and best practices in public libraries is preferred.

Loudoun County offers a language stipend for individuals who pass a language proficiency assessment.

Additional Information

Successful candidates will undergo background checks as required.