APS Intake Worker (Caseworker I/II)-DAAS (Multiple Locations)

Full Job Description

If you feel strongly about advocacy for vulnerable adults, this job is for you!!! The Division of Aging and Adult Services (DAAS), within the Department of Health and Human Services, is looking for an APS Intake Worker (Caseworker I/II) for Adult Protective Services, to be the first line of contact with the public through the phone system. This position is dedicated to assessing referrals relating to abuse, neglect, and exploitation of vulnerable adults, along with making referrals to partnering agencies when appropriate. You may have to engage in conversations with upset, frustrated, or angry individuals.

This position will be filled as a Caseworker I or Caseworker II depending upon the qualifications of the applicant.

Caseworker I ($18.77 - $28.16): A Bachelor's Degree in Psychology, Sociology, Social Work, Family & Human Development, Criminal Justice, Gerontology or four years of professional work experience in a closely related field is preferred. You will also qualify if you have at least 4 years of paid employment or volunteering working with older adults and/or people with disabilities (vulnerable adults). This employee will operate under close and regularly provided professional supervision.

Caseworker II ($20.89 - $31.41): a Social Service Worker license or a closely related license in the State of Utah is preferred. This employee will be fully trained and exercise independent judgment and discretion and assess human service needs for elderly adults and/or people with disabilities.

Principal Duties
An APS Intake Worker (Caseworker I/II):

• deals with people in a manner which shows sensitivity, tact, and professionalism
• operates a multi-line telephone system
• uses common computer programs and is proficient in spelling, grammar, and typing
• reads and assesses different forms of electronic information to make sound decisions regarding abuse, neglect, and exploitation

Preference

Preference may be given to candidates who have:

• At least 6 months employment as a case manager or investigator

• Experience investigating abuse, exploitation, and/or neglect, or related areas

Why You Should Join Our Team

Join a great and compassionate team and be a part of helping vulnerable and aging adults. You will also receive great benefits. Click here to see the variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program the State of Utah offers.

The Agency

For more information on the Division of Aging and Adult services within the Department of Health and Human Services, click here.

Additional Information

• Supplemental Information:
  • Only applicants invited to interview will be notified.
  • Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
  • Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
  • All DAAS job offers are contingent upon passing a Background Screening Application (BSA).
  • Must have a valid Utah driver's license.

  
  Physical Requirements

  • Moderate -Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.

  
  Working Conditions

  • High Risk - Risks found in potentially dangerous or unusual environmental stress situations, e.g. working at great heights, working in extreme outdoor weather conditions, being subject to possible physical attack, etc.
  • Some special risks which may require the use of special safety precautions e.g., entering clients homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.