Animal Care Technician Lead

Full Job Description

This recruitment is to fill a Career Service promotional opportunity, open to current Animal Care Technicians at RASKC

Are you someone who takes great interest in the health and wellbeing of animals and can also work considerately and effectively with their human owners?

Are you interested in being a leader in service excellence, committed to building an enduring legacy of continuous improvement and employee engagement? Are you a team player?

Regional Animal Services of King County (RASKC) is seeking dynamic and experienced Animal Care Technician- Lead.

RASKC provides animal services to 24 cities and unincorporated King County, this includes: rescuing stray, injured, neglected or abused pets; reuniting orphaned pets with families and/or helping them find forever homes through RASKC's pet adoption centers in Kent and Kirkland, including several other partner locations; providing pet licensing services; a wide array of volunteering opportunities and much more.

King County is a national leader in improving animal outcomes as a municipal shelter, using data and model practices to maintain a high live release rate (above 90%).

Records and Licensing Services' guiding principles and core values govern our roles and responsibilities as employees.

We are actively seeking employees whose behavior is in alignment with our division's core values of; Collaboration, Service Oriented, Results-Focused, Accountability, Innovation, Fair, Just, and Professional.

ABOUT RECORDS & LICENSING SERVICES (RALS)

The Records and Licensing Services Division (RALS) is a division of the Department of Executive Services.

RALS operates within a statutory framework that is prescribed by state law and county code.

Many of the services administered by the division are mandated by state law, and are provided in King County on a regional basis across jurisdictional boundaries.

RALS also provides certain local services to unincorporated King County and by contract with many local municipalities throughout King County.

In addition, RALS is responsible for providing internal services that are necessary for purposes of business efficiency and meeting various legal responsibilities.

RALS is responsible for:

• Recording documents related to real property sales and other transactions and making them accessible for members of the public, businesses, and other government agencies
• Collecting and dispersing real estate excise tax payments on the conveyance of real property in King County
• Providing licensing and information services and promoting public safety by administering and enforcing vehicle and vessel licensing and taxi and transportation network company (TNC) regulations
• Providing internal mail services and physical and electronic records management services to all county agencies
• Providing animal care and control services for the protection of property, human health, and safety and promoting responsible pet ownership and animal welfare through education and licensing programs via public and private sector partnerships

RALS is committed to service excellence and building an enduring legacy through continuous improvement.

RALS uses Lean practices to improve our operations, programs, public and internal services, and employee safety.

We accomplish this through an equity lens, creating a learning environment, and employee engagement.

To learn more about RALS, please visit our website at: https://kingcounty.gov/depts/records-licensing.aspx.

Requirements

Scope of Job Duties: In addition to the duties of the Animal Care Technician classification, the Animal Care Technician - Lead will:

• Direct, coordinate, and monitor the work of Animal Care Technicians. Coach, counsel, and motivate assigned staff.
• Prioritize daily work assignments, identify tasks and projects, and allocate work accordingly
• Provide training to Animal Care Technicians.
• Coordinate the unit’s work with other work groups.
• Serve as a point of escalation to respond to issues, problems, or complaints.

Qualifications

We are looking for candidates who:

• Have knowledge of King County animal control ordinances, policies, and procedures;
• Have knowledge of procedures and techniques for animal handling, identification, and humane treatment;
• Are skilled in working with the public;
• Are skilled in defusing potentially volatile situations and handling hostile pet owners and/or citizens;
• Can effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds;
• Can work independently and as a team member;
• Demonstrate proficiency with business applications, such as Microsoft Office suite.

Additional Information

• Selected candidate will need to pass a pre-employment physical (must be able to lift 40lbs.)
• Selected candidate is required to complete EBI (Euthanasia by Injection) certification within 1 year of employment.

Work Location: Regional Animal Services of King County- 21615 64th Ave S. Kent WA, 98032

Work schedule: The animal shelter operates 7 days a week.

This position will be on a 4/10 schedule between the hours of 7:30am-6:30pm, with available schedules of Sunday-Wednesday or Wednesday-Saturday which are assigned based on seniority.

This position is covered by the provisions of the Fair Labor Standards Act and is overtime eligible and at times may be mandatory.

Union Representation: This position is represented by ACOG - Animal Control - Department of Executive Services (Records and Licensing Services).

Are you ready to apply?

The recruitment for this position is only open to current King County employees employed at Regional Animal Services of King County (RAKSC). A completed King County Application is required.

We highly recommend that you also provide a cover letter and resume, however, cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

If you have any questions, please contact Karina Cordova, HR Analyst by e-mail at kcordova@kingcounty.gov.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.