Administrative Support Assistant 3
State of Iowa
Posted: January 7, 2026 (8 days ago)
This job has been posted for 1-2 weeks. Still a good time to apply.
State of Iowa
400 Health & Human Services - State Operated Specialty Care
This job involves handling billing and payments from insurance companies for patients at a state mental health facility, while also greeting visitors and managing patient accounts.
It's a full-time office role with regular hours in a supportive environment focused on psychiatric care.
A good fit would be someone organized, detail-oriented, and comfortable working with the public in a healthcare setting.
The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Cherokee Mental Health Institute (CMHI) is seeking an Administrative Support Assistant 3 to join our team!
This is a full-time position with a 7:30 a.m. - 4:00 p.m. schedule and opportunity for advancement, growth, and development.
This position is responsible for billing and remittances from third party payers and serves as Patient and Special Accounts representative.
The Administrative Support Assistant 3 supports the operation of the facility by greeting the public and facilitating transactions in the Patient Accounts department.
Applicants will be required to complete a background check to be considered for this position.
CMHI provides active inpatient treatment to adults in need of acute psychiatric care. The facility offers several services includingindividualized treatment plans.
Support for patients with special education needs to continue their education is provided, and individuals are encouraged to collaborate with staff members in formulating their own plan.
Medication, group counseling, and activities therapies might be included as well. For more CMHI info: https://hhs.iowa.gov/family-community/specialty-care-facilities/cherokee-mental-health-institute
Benefits of Joining CMHI
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.
For additional information on benefits click here.
Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.
Cherokee Highlights
CMHI is located in Cherokee, a city of approximately 5,000 set in the beautiful Little Sioux River Valley in Northwest Iowa.
Residents enjoy fishing and canoeing on the Little Sioux River which winds through town providing a backdrop to a well-developed parks and trails system.
In addition, Cherokee has over 1,000 acres of land devoted to parks and outdoor activities like camping, hiking, and horseback riding.
Cherokee is the home of the first accredited museum and planetarium in Iowa, Sandford Museum and Planetarium, established in 1951.
Cherokee may be the smallest town in the world to have its own symphony orchestra! This 60-member orchestra has been referred to as the “best kept secret in Northwest Iowa.”
Cherokee is home to Western Iowa Tech Community College and 1 hour or less from other educational institutions including Morningside College, Northwestern College, Buena Vista University, and Dordt College.
This quintessential Iowa town is 1 hour from Sioux City and 2 hours from Omaha. Check out these 10 Reasons to Move to Iowa.
The State of Iowa is an EEO/AA Employer
HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply.
Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.
Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.
The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.
For more information, please visit www.e-verify.gov.
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