CDOC - Administrative Assistant III: Offender Services (Colorado Springs, Colorado)
State of Colorado
FreshPosted Jan 14
Recent Listing
Posted: January 6, 2026 (9 days ago)
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Administrative Assistant
State of Colorado
Office of the State Public Defender
Job Description
Summary
This entry-level job involves handling everyday office tasks like answering phones, greeting visitors, and managing files in a busy legal office that helps people who can't afford lawyers.
You'll support public defenders by learning court procedures and assisting clients with compassion in a fast-paced team setting.
It's a good fit for someone organized, self-motivated, and eager to work in criminal justice while providing patient service to those in need.
Key Requirements
- Strong interpersonal skills to interact with colleagues, court staff, and indigent clients compassionately
- Ability to perform routine clerical and receptionist duties of a legal nature
- Follow established office procedures under direct supervision of an Office Manager or Supervisor
- Learn office, court procedures, and case file management systems
- Thrive in a fast-paced environment with high volume of calls, client interactions, and interruptions
- Self-motivation and commitment to high performance in a team-oriented setting
- Full-time availability in the Sterling regional trial office
Full Job Description
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Colorado’s Office of the State Public Defender (OSPD) maintains a reputation as one of the top organizations in the nation specializing in the delivery of indigent criminal defense.
We operate as an independent agency within the Judicial Branch of Colorado State Government with nearly 1,000 dedicated employees assigned to twenty-one Regional Trial Offices, a centralized Appellate Division, and a centralized Administrative Office.
The mission of OSPD is to defend and protect the rights, liberties and dignity of those accused of crimes who cannot afford to retain counsel.
We do so by providing constitutionally and statutorily mandated representation that is effective, zealous, inspired and compassionate.
We seek to hire professionals who are dedicated to furthering our mission and demonstrate compassion in their service to our clients. We are a fast paced, team-oriented environment, where self-motivation and a personal commitment to high performance are important attributes for success.
How to Apply:
Please e-mail your résumé and cover letter outlining your interest in this position and how you meet the qualifications to Mandy Scoular, Office Manager at mandy.scoular@coloradodefenders.us
The deadline for applying is 11:59 p.m. on January 26, 2026
Due to the high volume of applications we receive, we cannot personally respond to each submission. We will notify you by phone and/or e-mail if you are selected for an interview.
Resumes must include dates of employment but, you may redact or remove any information that will identify your age, date of birth or dates of attendance at or graduation from an educational institution.
BENEFITS OF WORKING FOR OSPD:
- Health Insurance
- Basic Vision Insurance - included with medical plans
- Dental Insurance
- State Paid Life Insurance
- State Paid Short-Term Disability
- FSA – Healthcare and Dependent Care
- HSA Plan with Employer Contribution
- Generous Paid Time Off
- 11 paid holidays
- Access to Mental Health and Well-Being Resources
- Colorado PERA
- 401(k) and 457 Supplemental Retirement Plans
For more information on benefits please visit https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits. For additional information on PERA visit www.copera.org.
Additional information about the Office of the Colorado State Public Defender can be found at: http://www.coloradodefenders.us/
Requirements
We are recruiting to fill an Administrative Assistant position Colorado State Public Defender’s regional trial office located in Sterling.
This is a full-time, entry-level Administrative Assistant position responsible for performing routine clerical and receptionist duties of a legal nature following established office procedures.
Tasks are performed under direct guidance of an Office Manager or Supervisor while learning office and court procedures and case file management systems.
Individuals must have strong interpersonal skills to successfully work with colleagues and court staff and to provide patient and compassionate service to indigent persons charged with criminal offenses.
The work environment is fast-paced and has a high volume of telephone calls, client interactions and various interruptions.
Individuals require the ability to multitask and perform tasks in a timely manner with accuracy and attention to detail.
Primary Duties and Responsibilities:
- Performs general reception duties including answering phones with multiple lines. Screens calls, takes messages and refers callers to the appropriate person, office or agency.
- Greets and assists onsite visitors such as, clients, coworkers, and other agency personnel. Provides general information such as, name of appointed attorney and scheduled court dates. Maintains the reception area.
- Checks the main voice mail and email inbox for the office frequently during scheduled work hours. Responds to, or forwards voice and emails to appropriate person, office or agency.
Assists persons applying for representation by a public defender. This includes explaining the application process and ensuring the person is able to submit completed documents.
Reviews applications and verifies for completeness in accordance with eligibility guidelines. Processes applications in accordance with State and Regional Office policies.
- Opens, enters data and updates, and may close client files in the online case management system. Moves hardcopy files to/from the closed file room in accordance with policy and procedure.
- Uses court or local jurisdiction internet sites to search client case information.
- Processes incoming and outgoing mail and performs routine clerical tasks such as, copying, printing, sorting, and distributing forms and documents.
- Makes weekly courthouse runs to pick-up digital and hardcopy discovery files when e-filing is not available.
- Uploads large volumes of electronic documents, files and media into the online case management database. Scans and uploads hardcopy documents.
- Attends meetings and trainings as required.
- Performs other administrative duties as assigned.
Qualifications
Education and Experience:
- Graduation from high school or equivalent required. No prior experience required.
- Knowledge of English language, grammar, and punctuation.
- Knowledge of basic math (addition, subtraction, multiplication and division);
- Knowledge of standard software applications such as, Microsoft Office Word, Excel, internet browsers and e-mail.
Preferred Qualifications:
- Client/customer service experience in a fast-paced environment;
- Basic clerical and administrative skills such as, data entry, uploading electronic files, managing files/records, and answering phones;
- Training or experience that provided a knowledge of court systems and legal terminology;
- Experience working in an environment serving indigent populations;
- Spanish-speaking skills.
Additional Information
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
NON-DISCRIMINATION
The Office of the Colorado State Public Defender provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, gender, age, sexual orientation, gender identity, religion, disability, marital status or other protected status, in accordance with applicable federal, state and local laws.
Consistent with this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including the application and selection process.
If you have a disability and require reasonable accommodation, please ADARequest@coloradodefenders.us .
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