Accounting Technician II at CCA

Full Job Description

GJC-000531 04/26; Fiscal Affairs

Community College of Aurora is a vibrant, growing, diverse, urban community college committed to student engagement, innovative teaching, and a global, multicultural perspective on learning.

The college has built a reputation of excellence by cultivating a "family" culture that values students, faculty, and staff.Why work for Community College of Aurora?In addition to rewarding and meaningful work, we offer the following benefits:

• Medical and dental health plans
• Retirement savings throughColorado PERA
• Employer supplementedHealth Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 10 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• CafeWell employee wellness program
• Many positions are eligible for alternate work arrangements that may include flexible schedules and/or working remotely
• Opportunity to become a lifelong-learner and enjoy considerable savings for the college education of your dependents through our tuition assistance program

Note: Work hours for this position will be from 8:30 a.m. and 5:00 p.m. Monday through Friday. Flexibility in schedule may be required to meet the needs of the department. Position is subject to video surveillance via camera at all times when within the Cashier's Office or immediate vicinity and will complete annual certification of compliance with cashiering procedures. Applicant selected for hire will acquire working knowledge of and the ability to utilize Banner, via training provided subsequent to hire.

EMAIL ADDRESS: All correspondence regarding your status in the selection/examination process will be conducted via e-mail. Please include your current e-mail address on your application and set up your e-mail to accept messages from info@governmentjobs.com and 'cccs.edu' addresses. If you do not have an email address, then you will receive correspondence via US mail.

Requirements

Position is located in the Cashier's Office at the CentreTech Campus. Position will utilize excellent customer service skills on a daily basis while interacting with students and departments in accepting payments and deposits at the Cashier window.

Post cash receipts on the student account by entering payments into Transact. Determine the proper account numbers for deposit receipts to properly code revenue by source (state appropriated, auxiliary, restricted, etc.). Maintain physical and virtual files in the Cashier’s Office, including cash batches and miscellaneous payment forms. Ensure state cash handling procedures are followed and documented. Responsible for the inventory of forms for the Cash Receipts Office. Responsible for ensuring that currency/coins in change fund are adequate to meet the needs of peak registration periods.

Prepare bank deposits by batching daily money received, completing a deposit slip, and preparing to send to the bank. Balance credit card payments made on the web to the Banner Student Module. Balance daily batches by comparing money received with receipts entered into the Banner Student Module system and Transact point of sale system. Record daily batch activity via journal entries. Correct errors made on student accounts by recording and posting the corrections onto student accounts and/or the general ledger. Notify Collections Specialist of payments received at the window for accounts in collections so the information can be forwarded to the collection agency timely.

Provide customer service by answering faculty, staff, and student questions. Respond to customers’ concerns and problems in a courteous and expedient manner. Answer incoming calls and responding to student emails regarding billing issues, refunds, payment plans, or any general customer concern. Explain payment options to registered students, provide guidance on tuition assistance. Explain refund timeline and options to students. Responsible for maintaining a high level of professionalism with students/customers and working to establish a positive rapport with every customer. Work with other Account Technician II to stay updated on product knowledge and changes in Cashier’s Office functions. Coordinate with the other cashiers, the registration department, and the financial aid department to resolve issues.

Utilize State Collections Procedures, State Fiscal Rules and Statutes, and Generally accepted accounting principles (GAAP) in daily duties. Proficiency in the use of Microsoft Office 365 to include Excel spreadsheets to track charges, payments, and delinquent accounts, and prepare reconciliations. Word to compose correspondence, reports, and distribute memos, etc., Outlook and Teams for email, calendars, and messaging, Banner for Student Accounts and General Ledger query, and Adobe PDF for records management.

Qualifications

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H8B2XX ACCOUNTING TECHNICIAN II

Minimum Qualifications:

Experience Only:

Two (2) years of technical accounting experience or bookkeeping performed as the primary function of the job.

Do not use "SEE RESUME" statements on the application; your application must be completed in detail documenting your experience.

Daily interaction with students, faculty and staff requires that this position have strong interpersonal, communication and organizational skills.

Candidate must have experience providing customer service and interfacing with a variety of people from many levels within an organization and community.

Effective verbal and written communication skills are necessary for success in this position. Successful candidate must have the ability to remain calm under stressful situations.

Part time experience will be prorated.

OR

Education and Experience:
Two years (60 semester hours) of college, university or non-correspondence business school from an accredited institution in Accounting or Finance may substitute for the technical accounting experience as listed above. You must submit a copy of your unofficial transcripts with your application by the closing date in order to be considered. Please redact your age-related information on your transcript.

Necessary Special Requirements: Must submit to and successfully complete a pre-employment background check as a condition of hire. Felony convictions of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide CCA Office of Human Resources with an official disposition of the charges. Successful candidate must not have any outstanding balance with CCA or any other college within the Colorado Community College System. If overtime is accrued, CCA gives compensatory time off in lieu of payment and is a condition of hire.

Preferred Requirements: Associate's degree or higher in Accounting. Experience working with Banner or similar system, particularly in Student and/or Accounts Receivable modules. Collections experience and knowledge of problem-solving processes. Demonstrated ability to extract information from various reports and prepare reconciliations. Proficiency with Microsoft Excel or other computer spreadsheet applications. High level of speed and accuracy in data entry, keyboard use, and 10-key adding machine operation. Exceptional attention to detail, including the ability to identify typographical, grammatical, and spelling errors. Experience working in a fast-paced customer service environment while managing multiple tasks simultaneously and meeting targeted deadlines. Ability to understand and apply appropriate rules and regulations from various sources.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed, and submitted appeal will be timely on the basis of the written material submitted by you, using the official appeal form signed by you or your representative.

This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Additional Information

Supplemental Information

This posting may be used to fill one or more similar positions in the future.Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application.CCA recognizes the importance of a workforce that is reflective of our diverse student community.

As such, we are interested in selecting the best candidate from a diverse applicant pool.Selection Process: Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position.

Other forms of testing may include eSkill, oral board, written, etc. subject to change based on number of qualified applicants.

It is, therefore, very important to fill out the application completely and to give a detailed description of your education and work experience.

Your application and attachments should address the described duties, minimum, and preferred qualifications.

Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g.

application, transcripts, licensure, supplemental questionnaire, etc.).

Failure to include the required information by the application deadline will result in your rejection from consideration of the position. Equal Opportunity Employer:

The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive.

In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

Americans with Disabilities Act (ADA) Accommodations:
As part of our commitment to provide access to individualized support, our agency will assist individuals who have a disability with reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Erica Hines, erica.hines@ccaurora.edu, (303) 340-7231.

Pregnant Worker’s Fairness Act:
The Pregnant Worker’s Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy, childbirth, or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Erica Hines, erica.hines@ccaurora.edu, (303) 340-7231.

Address Confidentiality Program:
If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS) 24-21-201 through 24-21-214, please notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. Mail. The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.

The Federal Clery Act (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at http://www.ccaurora.edu/students/student-right-know. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:
Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.