Abuse & Neglect Technician

Full Job Description

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life.

Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of diverse backgrounds and abilities.

If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you!

State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion.

Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion.

We offer a generous benefits package including:

• 11 paid holidays per year plus vacation and sick leave

• Medical, dental, and vision plans

• State paid life insurance policy

• Choice of 2 retirement plans (defined benefit or defined contribution)

• Optional 401(k) and 457 plans

• State paid short-term disability coverage

• Additional optional life and disability plans

• Credit Union membership

• Training and professional development

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace).

**Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.

This position will work in office one day a week. During training they are expected to be in the office 5 days a week.

The Division of Early Learning Licensing and Administration (DELLA) is the State’s lead agency in planning and implementing public child care policy.

In addition, the Division is responsible for the licensing and monitoring of child care facilities.

DELLA ensures the health and safety of children in less-than-24-hour licensed (or license-exempt) early care and education environments by promulgating regulations for child care that ensure minimum standards for the health and safety of facilities.

The Division accomplishes this through the annual inspection and monitoring of child care facilities, consultation and coaching for early care and learning professionals, and collaborating with early care and learning providers, child care associations, Early Childhood Councils, local governments, and county agencies, advocates, and other important stakeholders.

The Division of Early Childhood Background Check Unit is the lead State’s agency in providing a comprehensive pre-licensing background program for the Colorado Department of Early Childhood and the Colorado Department of Human Services to reduce the risks to vulnerable persons.

Screen applicants who are applying for employment within child care facilities licensed by CDEC, foster care, adoptions, kinship care, volunteers, interns, camps, community mental health, residential child care facilities, and individuals to provide better protection for children in the State of Colorado.

The Background Investigation Unit accomplishes this by providing an interpretation of background statutes, functioning as a statewide authority in background screening program development, operation, and updates.

The Background Investigation Unit performs background screens using the department’s automated data system “Trails”.

The Trails system captures reports of child abuse and neglect that have been investigated by county departments of human/social services.

Individuals seeking employment involving children, foster care placements, adoption and volunteer activities are required to be screened against this data.

This unit provides information to other states when former Colorado residents seek to be foster care placement families in the state they currently reside.

Requirements

• Process confidential background screens using the Trails data system for licensed Colorado Department of Early Childhood and Office of Children Youth Provider Services Unit (OCYF PSU) facilities, foster and adoption care, court appointed special advocates, volunteer, and employment purposes whose activities involve the care or supervision of children or who have unsupervised access to children.
• Follow specific guidelines to generate a response to each request as well as respond to inquiries from customers across the country.
• Reviews Trails data and integrate evaluation results into the unit's data system and generate the appropriate response for release to the requesting party or their designee.
• Educate other units within the department, county departments, other state departments, local agencies and private individuals as to the basic processes underlying the Trails background screening procedures.
• Serves as the work unit technical expert in the area of child welfare system confidential background screens.
• Provides the last review and evaluation of documentation submitted by facilities, individuals and applicants for accuracy and completeness to determine that requests are in compliance with department requirements.
• Evaluates and interprets inconsistencies, gray areas and incomplete information in the Trails system to determine whether the applicant matches the information in Trails.
• Process initiate, review and analyze inter-state criminal history, sex offender registry and child abuse and neglect background checks to remain in compliance with federal regulations.
• Process all portability requests for Child Care Centers, School-Age Child Care Centers, Preschools, Family Child Care Homes and Qualified Exempt Child Care Homes to remain in compliance with federal regulations.
• Process background checks in the area of licensed CDEC facilities and OCYF PSU facilities backgrounds (i.e. analysis of Colorado Bureau of Investigation (CBI) and Federal Bureau of Investigation (FBI) fingerprint checks).
• Independently research, analyze, interpret, and apply rules, procedures, statutes, policies and practices regarding facilities licensed by the Colorado Department of Early Childhood and Colorado Department of Human Services as it pertains to criminal background investigations.
• Review and analyze court dispositions to make child care eligibility recommendations.
• Navigate and research the Colorado State Courts Data Access system to identify whether the individual has any criminal record not listed on the fingerprint check.
• Assesses suitability of applicant’s qualification while meeting department and legislative requirements by interpreting statutes and rules/regulations.
• Responds to customer inquiries concerning the background investigation process and the status of individual background screens.
• Provides training to other BIU staff, department, and other customers on the processes and procedures involved in the background screening function.
• Inputs data daily into unit established systems and databases.
• Enters, processes and initiates information to customers regarding inter-state background checks.
• Utilizes computer word processing, spreadsheet, and database software to design and prepare reports, memos, and documents.
• Performs routine administrative support to the BIU involving creating/distributing correspondence, copying, scanning, emailing, filing, etc.
• Responds to customer inquiries concerning the background investigation process and the status of individual background screens.
• Updates and ensures the accuracy of the organization's databases.

• Performs other duties as requested.

Qualifications

• Three years of analytical experience with data systems and multi-relational databases

• Appropriate education (Associates plus one year of experience or a Bachelor's degree) in criminal justice or a related field will substitute for the required three years of experience.

• Experience with administrative and clerical procedures and systems such as word processing, managing files and transcription, and other office procedures and terminology.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Experience of organizational skills that include the ability to prioritize, multi-task, and meet deadlines.
• Experience with software and hardware, data systems, multi-relational databases, Internet, e-mail, and other workplace technology and electronic devices.
• Ability to work independently with little or no direction.
• Experience working in an administrative capacity where attention to detail and ability to follow through on work was essential to the duties performed.
• Clear and effective written and oral communication skills.

• Bilingual, able to fluently speak and write in Spanish.

• Applicants must pass a thorough background check prior to employment.
• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative.

This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Additional Information

How to Apply(PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process.

Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

1. A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
2. A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
3. If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
4. If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
5. An up to date resume.

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position.

Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview.

Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.