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Posted: March 6, 2026 (1 day ago)

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2nd Shift CWS Team Leader - Investigations / 61092080

State of South Carolina

Department of Social Services

Fresh

Location

South Carolina, 29210

Salary

$50,293 - $61,100

per year

Type

Closes

March 13, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves leading a team of case managers on the afternoon shift to investigate reports of child maltreatment, ensure timely safety assessments for children and families, and provide coaching and support to staff in a social services agency.

A good fit would be someone with experience in child welfare who is empathetic, organized, and committed to protecting vulnerable children while handling on-call duties and legal processes.

The role emphasizes teamwork, policy adherence, and ongoing professional development to promote family stability and well-being.

Key Requirements

  • Experience in child welfare investigations and case management supervision
  • Knowledge of DSS policies, GPS Practice Model, and child safety/risk assessment procedures
  • Ability to conduct case consultations, coaching, training, and performance evaluations for staff
  • Proficiency in using tools like FAST (Family Advocacy and Support Tool) and CAPSS for documentation and referrals
  • Willingness to work 2nd shift (1:00pm - 9:30pm) and perform on-call duties
  • Maintain child welfare certification with 20 hours of annual training
  • Strong skills in trauma-informed care, legal processes for child removals, and data privacy (PII) protection

Full Job Description

This is a 2nd Shift Position

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.


Job Duties:

The Child Welfare Services Team Leader provides direct supervision to case managers in Child Welfare Service area of Investigation.

Ensures accountability of case managers by conducting case consultations, coaching, training and providing support in accordance with DSS Policy, Agency Mission and GPS Practice Model.

Ensures initial investigations are conducted timely, safety and risk concerns are addressed, and services are offered to children and families who may have experienced and /or are risk of experience child maltreatment.

Performs on-call duties and provides support to on-call staff. This is 2nd Shift position from 1:00pm - 9:30pm.


  • Promotes safety, permanency and well-being by ensuring fidelity to policy and procedures and conducting case consultations and case reviews, facilitating meetings, reviewing data reports, monitoring policy changes, and ensuring staff attendance in mandatory trainings.

Ensures timely completion of the comprehensive Family Advocacy and Support Tool (FAST) according to time frames established by DSS policy.

Ensures CAPSS reflects up to date case information and quality documentation.

Ensures timely referrals for services and least intrusive interventions are used with families to address needs identified during investigations and maintain the safety of children.

Ensures case manager participation in initial child and family team meetings.


  • Authentically engages and works collaboratively with child welfare staff, families and other professionals with empathy, respect, and leadership. Ensures concerted efforts to locate non-custodial parents and kinship support is ongoing. Responds timely and professionally to constituent inquiries.

  • Ensures legal actions are initiated timely when risk and safety concerns require removal to foster care or non-emergency removal. Monitors adherence to court orders, identifies and addresses legal barriers that impact legal proceedings, and ensures court packets are submitted timely.

  • Provides case managers with EPMS planning and evaluation plans. Participates in hiring and training of all new employees. Completes performance and practice evaluations on direct reports biannually and upon request for level ascension. Timely submits evaluations for level ascension.

  • Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly.

  • Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families and staff.

  • Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.

  • Performs Red Cross shelter duty or other emergency shelter duties/services as directed.

  • Other duties as assigned.

Requirements

A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.

A Bachelor's Degree in any other field and one (1) year experience in a related field.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.


Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.


If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.


The South Carolina Department of Social Services offers an exceptional benefits package that includes:

  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • State Retirement Plan and Deferred Compensation Programs

DIVISION: CWS - Investigations / Horry County

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Posted on NEOGOV: 3/6/2026 | Added to FreshGovJobs: 3/7/2026

Source: NEOGOV | ID: neogov-sc-5260791